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A First Name Basis Home Care - Columbus

815 2nd Ave N

4.4(5 ratings)· Columbus average: 4.5

A First Name Basis Home Care - Columbus, photo 11 / 5

Quick Facts

Veteran Benefits
Accepts VA Aid & Attendance and Respite Care
Medicaid Coverage
Accepts Medicaid waivers across four states
After-Hours Support
24/7 support team available after business hours
Population Served
Also serves intellectually/developmentally disabled clients

What Families Think

Reviewers largely praise the individual caregivers assigned to them, describing warmth, reliability, and strong relationships built over time. However, one family reported being ghosted by staff after just two days of service, raising concerns about consistency and follow-through.

The Good

  • Caregivers described as polite, kind, and cheerful
  • Supervisors check in personally on client satisfaction
  • Caregivers build long-term, personalized relationships with clients
  • Caregivers learn routines and complete tasks reliably

The Bad

  • One report of being ghosted by staff and company

AI-generated from reviews and community data.

A First Name Basis Home Care - Columbus is a senior care provider serving Columbus, Mississippi offering At-Home Care. Amenities include Transportation Services, 24-Hour Staff and Medication Management. Families rate it 4.4 out of 5 across 5 reviews.

About A First Name Basis Home Care - Columbus

A First Name Basis provides in-home care for older adults and others with special needs in Columbus, Mississippi. The agency offers a range of services delivered by professional caregivers in clients' homes, including personal care, meal preparation, medication management, transportation, and companionship.

The organization serves multiple populations, including seniors seeking to age in place at home and intellectually or developmentally disabled adults and children. Caregivers work with clients to develop tailored daily care plans and often build long-term relationships with those they serve. The agency emphasizes prompt and reliable service, with a 24/7 support team available after business hours.

A First Name Basis accepts nearly all Medicaid waiver and non-waiver programs across Louisiana, Mississippi, South Carolina, and Arkansas. The agency also accepts veterans' benefits, including the Aid & Attendance benefit for veterans and surviving spouses, as well as the VA's Respite Care benefit. Many residents of Columbus rely on Medicaid programs for coverage of in-home care services.

The company focuses on recruiting and retaining full-time caregivers who undergo rigorous training. According to the agency, many of its caregivers have built years-long relationships with clients, and the name reflects the personalized approach to care delivery.

Types of Care at A First Name Basis Home Care - Columbus

At-Home CareHome Health and Hospice

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • Transportation Services

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Reviews of A First Name Basis Home Care - Columbus

4.4overall · 5 ratings combined

4.4★ on Google (5)

Charlene Cook

Jun 2026

via Google

I’m a care giver for my husband & had a staff member to come to the house for 2 days and haven’t heard back from the staff members are the company. I’m very disappointed that we were ghosted. We need someone that’s reliable and dependable. I pray that you can do other better in the future.

Brooks

Jun 2026

via Google

I have been using their services for a while now and I can’t thank them enough. The ladies that they have in their employ are always polite, kind, and extremely helpful as well as cheerful. They always approach their tasks with a smile, they are warm, kind, and when they arrive and when they leave each day it is with a smile. I truly appreciate their help and would suggest their services to anyone.

Patricia Mohler

Mar 2026

via Google

The supervisor that I have been working with is very handsome on. Always wants to know how my home 🏡 maker is treating me and if I'm getting the services that I'm supposed to be getting. She also takes an very honest and truthful interest in how I'm feeling personally. The supervisors name is Latoya. And she works in the Columbus, Mississippi office of a first name basis. As far as the person who she has working for me. I couldn't ask for anyone better. She works without me even having to ask her to do what she knows is what she is supposed to be doing. I only had to show her once. And from there. She has been coming in and doing her job on her own. She has set up a routine that works for both of us. The only time that it might take her with the routine she has set up in my home 🏡. To get done as quickly as she. And she is always making sure that it's done right. And the way I want it to be done. Is if I send her on an errand for me. But she will always come back from the errand, put the things I've sent her for. Give me the change and receipt for everything. Then she goes straight back to her routine until she is finished with it. Her name is Martiesha but she tells me to call her [Lucy]. I'm glad she asked me to do that. Because, I don't know if I spelt her first name right or not. She kept telling me how to pronounce it. And I couldn't so

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Frequently Asked Questions

What types of care does A First Name Basis Home Care - Columbus offer?

A First Name Basis Home Care - Columbus offers At-Home Care.

Where is A First Name Basis Home Care - Columbus located?

A First Name Basis Home Care - Columbus is located at 815 2nd Ave N in Columbus, Mississippi.

What do families say about A First Name Basis Home Care - Columbus?

Reviewers largely praise the individual caregivers assigned to them, describing warmth, reliability, and strong relationships built over time. However, one family reported being ghosted by staff after just two days of service, raising concerns about consistency and follow-through.

How can families visit A First Name Basis Home Care - Columbus?

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