yazmin c
Apr 2026
I’ve had a very easy and pleasant time working with 1st Choice.
1 / 4Quick Facts
- Medicaid case management
- Targeted case management for Medicaid beneficiaries 60+
- Respite care
- Temporary relief care for family caregivers
- Veteran services
- Specialized in-home care for veterans
- Service area
- Serves clients across multiple Arkansas regions statewide
What Families Think
Families and caregivers largely describe 1st Choice Home Care as attentive, flexible, and easy to work with, though a handful of reviewers report friction with office management. Overall sentiment skews positive, with many praising communication and scheduling flexibility, but a few flagged unprofessional or rude interactions with staff leadership.
The Good
- Reviewers say staff communicate well with clients and caregivers
- Praised for flexible scheduling around client needs
- Described as compassionate and going 'above and beyond'
- Multiple 5-star reviews cite timely, reliable service
The Bad
- Several reports of unprofessional or unethical management behavior
- One review described office staff as rude and inconsiderate
AI-generated from reviews and community data.
About 1st Choice Home Care, Bentonville
1st Choice Home Care is an in-home caregiving service agency based in Bentonville, Arkansas, offering assistance to adults and children requiring support with daily living tasks. The agency serves clients throughout Northeast Arkansas, Central Arkansas, and North Central Arkansas, as well as the entire state of Arkansas.
Services include general care such as bathing, dressing, walking assistance, and medication reminders. The agency also provides targeted case management (TCM) through Medicaid for beneficiaries aged 60 and older, respite care to provide temporary relief for family caregivers, and specialized in-home care for veterans and elderly and disabled clients.
1st Choice Home Care emphasizes a compassionate approach to caregiving, with staff viewing themselves as extended family members dedicated to helping clients maintain comfort and independence in their day-to-day lives.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.1overall · 18 ratings combined
4.1★ on Google (18)
Marciana Lakabung
Apr 2026
I love this they helped alot
flor rodriguez
Mar 2026
Great job!! Good people to work for...2 years working with this company..
Alena Ralpho
Mar 2026
Honestly, I haven't had a hard time with any clients. They've been so sweet and respectful. This company works well with your schedule and does their best to see which client fit best based on their location and hours they need. I rate them 5 stars because they go above and beyond for their workers. They make sure to communicate well with both the clients and the care takers.
Misti Shackelford
Mar 2026
I absolutely love how they care for their workers and clients!!<br>I wouldn't want to switch to any other agencies, they exactly know how to handle issues....
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