Shirley Nickell
Aug 2026
1st Choice is the best in providing me with the caregiver I needed. They pay attention to the recipients needs and wants. 100% wonderful company
1 / 4Quick Facts
- Medicaid case management
- Targeted case management for Medicaid beneficiaries 60+
- Respite care
- Temporary relief care for family caregivers
- Veteran services
- Specialized in-home care for veterans
- Service area
- Serves clients across multiple Arkansas regions statewide
What Families Think
Families and caregivers largely describe 1st Choice Home Care as attentive, flexible, and easy to work with, though a handful of reviewers report friction with office management. Overall sentiment skews positive, with many praising communication and scheduling flexibility, but a few flagged unprofessional or rude interactions with staff leadership.
The Good
- Reviewers say staff communicate well with clients and caregivers
- Praised for flexible scheduling around client needs
- Described as compassionate and going 'above and beyond'
- Multiple 5-star reviews cite timely, reliable service
The Bad
- Several reports of unprofessional or unethical management behavior
- One review described office staff as rude and inconsiderate
AI-generated from reviews and community data.
1st Choice Home Care, Bentonville is a home care agency serving Bentonville, Arkansas offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.2 out of 5 across 19 reviews.
About 1st Choice Home Care, Bentonville
1st Choice Home Care is an in-home caregiving service agency based in Bentonville, Arkansas, offering assistance to adults and children requiring support with daily living tasks. The agency serves clients throughout Northeast Arkansas, Central Arkansas, and North Central Arkansas, as well as the entire state of Arkansas.
Services include general care such as bathing, dressing, walking assistance, and medication reminders. The agency also provides targeted case management (TCM) through Medicaid for beneficiaries aged 60 and older, respite care to provide temporary relief for family caregivers, and specialized in-home care for veterans and elderly and disabled clients.
1st Choice Home Care emphasizes a compassionate approach to caregiving, with staff viewing themselves as extended family members dedicated to helping clients maintain comfort and independence in their day-to-day lives.
Types of Care at 1st Choice Home Care, Bentonville
At-Home Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of 1st Choice Home Care, Bentonville
4.2overall · 19 ratings combined
4.2★ on Google (19)
yazmin c
Apr 2026
I’ve had a very easy and pleasant time working with 1st Choice.
Marciana Lakabung
Apr 2026
I love this they helped alot
flor rodriguez
Mar 2026
Great job!! Good people to work for...2 years working with this company..
Alena Ralpho
Mar 2026
Honestly, I haven't had a hard time with any clients. They've been so sweet and respectful. This company works well with your schedule and does their best to see which client fit best based on their location and hours they need. I rate them 5 stars because they go above and beyond for their workers. They make sure to communicate well with both the clients and the care takers.
Frequently Asked Questions
What types of care does 1st Choice Home Care, Bentonville offer?
1st Choice Home Care, Bentonville offers At-Home Care.
Where is 1st Choice Home Care, Bentonville located?
1st Choice Home Care, Bentonville is located at 912 W Central Ave in Bentonville, Arkansas.
What do families say about 1st Choice Home Care, Bentonville?
Families and caregivers largely describe 1st Choice Home Care as attentive, flexible, and easy to work with, though a handful of reviewers report friction with office management. Overall sentiment skews positive, with many praising communication and scheduling flexibility, but a few flagged unprofessional or rude interactions with staff leadership.
How can families visit 1st Choice Home Care, Bentonville?
Submit the Request Information form on this page to connect with 1st Choice Home Care, Bentonville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at 1st Choice Home Care, Bentonville? Claim this listing to update photos, pricing, and details. It's free.
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