VILLA SCALABRINI Retirement Center & Special Care Unit

R Puente

Apr 2026

via Google ↗

I am writing to formally express serious concerns regarding the standard of care in the Special Care Unit at this facility. Patients are routinely left unattended for prolonged periods while waiting for essential assistance, including help with toileting and preparation for bed. Such delays represent a failure to meet even basic care expectations. Furthermore, there have been multiple instances in which patients requesting assistance were met with inappropriate, unprofessional, and, at times, verbally abusive behavior from certain members of the nursing staff, specifically individuals identified as Avila and Daniel. This conduct is unacceptable and raises significant concerns about patient safety, dignity, and overall quality of care. As a facility operating under Catholic values, there is an expectation of compassion, respect, and humane treatment. Unfortunately, the care being provided in this unit falls markedly short of those standards. I urge immediate review and corrective action to address these issues.

J Adams-Tomei

Jan 2026

via Google ↗

At her request, my MIL was a resident, both in the Independent Living area for 3 years, then the Special Care area for 4 years. She was lovingly cared for the entire time, until she passed at age 105 in Jan 2026. Our family has been familiar with this facility since it opened; we would give it "10 stars"- the Priests, Nuns, Business Personnel, Care Staff, .... activities, food, & individual care; all are as you would wish for your Loved One.

Marc Teixeira

Aug 2024

via Google ↗

Villa Scalabrini, is a great place I have a hanai auntie that is there and she loves it. She tells everyone that she's on a Catholic retreat. The food there is just lovely and feels like you're at a 5 star hotel. The staff is very supportive and made sure that everyone in the nursing home was safe, they also have activities daily to keep the residence busy. I love how they have mass twice a day. I'm hoping to put my dad there in the future, with his deteriorating memory loss. I definitely recommend this place.

Mags

Aug 2020

via Google ↗

My Dad, Aunt, Cousin and good family friend are all at Villa Scalabrini now during Covid. The staff have worked so hard to keep everyone safe during these crazy times. They are dealing with a very difficult situation and we truly appreciate how hard they are working to keep everyone safe. My family has attended mass at Villa since I was a child going back 35 years. It brings us much comfort and peace knowing that our loved ones are in a facility that cares.

Suzanne

Oct 2019

via Google ↗

I have both my parents who recently moved into the Assisted Living Campus at Villa Scalabrini. I can not say enough great things about Villa Scalabrini!!! The staff is amazing beyond compare, professional, caring, attentive and always available. The campus is immaculate and most beautiful for one to see. The residents are very nice and welcoming, everyone is cheerful. I have never been happier as I am today with my folks living situation, Villa has been a blessing of enormous fortune for my family.