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MorningStar Senior Living of Billings

4001 Bell Ave

4.2(65 ratings)

Part of MorningStar Senior Living · 32 communities · 4.4★ average

MorningStar Senior Living of Billings — photo 11 / 5

Quick Facts

Care model concern
One review reports agency staff filling shifts
Dementia care feedback
One reviewer felt dementia needs were misunderstood

What Families Think

Reviews of MorningStar Senior Living of Billings are mixed, with many families praising attentive, caring staff and a clean, well-run community, while others report serious concerns about staff turnover, management instability, and dementia care. Overall the community holds a 4.2 out of 5 rating from 65 Google reviews, though the experiences described vary widely.

The Good

  • Staff described as attentive and caring
  • Clean, well-maintained facility
  • Varied dining menu praised by families
  • Administrative staff responsive to concerns
  • Residents reported as content and well groomed

The Bad

  • One report of high staff turnover and frequent management changes
  • One report of rude staff and inconsistent care quality
  • One report of inadequate understanding of dementia care needs
  • One report of residents not receiving enough activity or engagement

AI-generated from reviews and community data.

About MorningStar Senior Living of Billings

MorningStar Senior Living of Billings is a independent living and assisted living community in Billings, Montana.

Families rate MorningStar Senior Living of Billings 4.2 out of 5 based on 65 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted LivingIndependent Living

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Reviews

4.2overall · 65 ratings combined

4.2★ on Google (65)

Mary Smith

Apr 2026

via Google

Why would you bring your loved ones here? They have high staff turnover and charges the residents so much $$$ for poor quality care. They have new management all the time. The staff are rude. Some are decent not all but majority. They are paying home care agencies to work the floor because they can’t keep people. It’s not worth it. Your loved ones here are not safe.

Trisha Peycke

Jan 2026

via Google

They don't seem to understand dementia. All the materials I've read about them compared to what I've seen is totally different. If your loved one is still active don't send them here. Everything she has done is normal for dementia and they keep sending our loved one to the ER for evaluation. What she has dementia that is her diagnosis. Plus if you talk to staff they seem to rarely the message. She sits in her room all day, they don't get her out for walks or encourage her to get up. It breaks my heart. Today she was out more and happy though!

Edward Hahn

May 2025

via Google

I chose MorningStar for my son, who is recovering from a stroke, after personally touring six Assisted Living sites in Billings plus researching 2 or 3 more. My decision to put him in MorningStar was the right one. When we arrived late on a Saturday afternoon, the staff was ready for him and took care to get him and his stuff into his room in such a way that my friend was impressed and said, "These folks practice Christianity as few Christians do." My son has had nothing but good things to say about the staff, from the caregivers who respond to his requests, to the servers in the dining room and the administrative staff. My feelings are the same. We had a slight disagreement which was resolved in my favor with such grace that I was shocked, as far too often such issues are never settled amicably. The facility is first class and is both clean and well maintained. The food service is also above average with a varied menu that tries to provide both "comfort" food and more adventurous items. I eat a meal with my son every day I can so I speak with some experience. If my future needs require me to move to a Senior community, it will be MorningsStar. It's rare for my expectations for anything are exceeded. In this case they were.

Alan Fangsrud

Mar 2025

via Google

We recently had a family member require the services of Morningstar. Our initial meeting with Sean was reassuring and comforting through a difficult time. The staff is attentive, skilled and most importantly respectful of the residents. We noted that the residents seemed content and well groomed. We had several conversations with residents and all of them were very positive! All expressed pleasure regarding their living situation and the socialization it brought them. Thanks to Sean and all of the Morningstar staff for easing this transition for our family member and for us.

George W n Montana

Mar 2025

via Google

When my aging 90 year old father needed more help than I could provide, the decision was made to have him stay in an assisted living facility. We couldn't have made a better choice than living at Morning Star. The staff are wonderful to work with and are a loving and caring crew. I don't know how they can do it as it takes a special person to work with seniors who can be a bit difficult at times. Special thanks to Jamie who has always been there for my family whenever we had any questions or needs. For those of you looking for an assisted living facility for your loved ones, I would highly recommend comparing Morningstar to other facilities to see the difference. Thank you all!

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Frequently Asked Questions

What types of care does MorningStar Senior Living of Billings offer?

MorningStar Senior Living of Billings offers Assisted Living and Independent Living.

Where is MorningStar Senior Living of Billings located?

MorningStar Senior Living of Billings is located at 4001 Bell Ave in Billings, Montana.

What do families say about MorningStar Senior Living of Billings?

Reviews of MorningStar Senior Living of Billings are mixed, with many families praising attentive, caring staff and a clean, well-run community, while others report serious concerns about staff turnover, management instability, and dementia care. Overall the community holds a 4.2 out of 5 rating from 65 Google reviews, though the experiences described vary widely.

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