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MorningStar Assisted Living & Memory Care at Jordan Creek

525 S 60th St

4.7(57 ratings)

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Quick Facts

Starting price
$4,540/mo
Total units
56
Religious Foundation
Founded on Judeo-Christian principles, open to all faiths
Hospice Partnership
Partners with St. Croix Hospice for end-of-life care
Memory Care Setting
Separate dedicated memory care wing on-site
Therapy Access
On-site physical therapists supporting mobility recovery

What Families Think

Most families describe MorningStar Jordan Creek as a warm, attentive community with a beautiful building, engaged staff, and strong support during difficult transitions like memory care placement or hospice. A handful of reviewers, however, report serious care lapses—missed showers, hygiene neglect, and inadequate fall monitoring—particularly in the memory care wing, alongside complaints about kitchen understaffing.

The Good

  • Staff repeatedly described as caring and compassionate
  • Facility called clean, beautiful, and well-maintained
  • Many reviewers praise the food quality
  • Separate memory care wing for advanced needs
  • On-site physical therapy helped a resident walk again
  • Hospice partnership supports end-of-life care

The Bad

  • Multiple reports of missed showers and hygiene neglect
  • One report of unmonitored fall risk leading to a fatal hip fracture
  • Kitchen understaffing caused frequent menu item shortages
  • One review noted inconsistent staff responsiveness and gossiping among CNAs

AI-generated from reviews and community data.

About MorningStar Assisted Living & Memory Care at Jordan Creek

MorningStar’s story begins with an impassioned prehistory—namely, the life of Ken Jaeger, Founder/CEO. Born and raised on a large multi-generational farm in the Midwest, Ken and his 11 siblings were presented daily with lessons in economics, diligence, and hard work.

In 2003, after 15 years of executive leadership experience and thoughtful observation of the senior housing industry, Ken determined to establish his own bold brand of senior living rooted in Judeo-Christian principles.

Here’s how Ken recounts the opening chapter of MorningStar Senior Living in its inception year of 2003: “I had a dream to start a senior housing company that was defined by the human touch. I wanted to re-create my grandmother’s house, a place where one can go and feel a sense of family.” Out of this heart of Ken’s, one focused on the power of relationships, came a three-pillared mission upon which MorningStar remains grounded:

Honor God in our business practices and relationships — A commitment to strong moral values and ethics

Value all seniors as gifted and contributing individuals — A commitment to creating a community that promotes a healthy, engaged lifestyle, while providing security and independence

Invest generously in our team’s ability to serve well — A commitment to hiring and retaining employees who use creative minds and compassionate hearts to serve residents

Ken continues the story, “I had been searching for a company name for months. Something that was alive and comforting, that offered a powerful, guiding force—even more, a name that spoke to the passion I have to bring loving care to seniors.”

Then one day while he was reading the Bible, that name—MorningStar—leaped from the pages of Revelation 22:16 where Jesus said, “I am the Root and the Offspring of David, and the bright Morning Star”. In sharing his discovery with his wife Shanna, she mentioned that just that day she’d seen this reference to Jesus in 2Peter (“…you will do well to pay attention to it, as to a light shining in a dark place, until the day dawns and the Morning Star rises in your hearts”).

The following day Ken read a front-page article about an Indian reservation suffering under abject poverty. One of the Native American women being interviewed was named MorningStar. That settled it. For even at the genesis of his company, Ken knew he wanted its profits used, in part, to relieve poverty around the world. And so we were christened: MorningStar.

Since our first privileged year of service, the deep and lasting impression we want to make is this: We are a radically relational, senior-loving home where residents are seen as heroes. By weaving all the threads of a better story, by knowing our purpose is greater than any one of us, MorningStar is resolved to elevate the world of business and leave a legacy of benevolence and changed lives.
 

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Floor Plans

MorningStar Assisted Living & Memory Care at Jordan Creek floor plan 1MorningStar Assisted Living & Memory Care at Jordan Creek floor plan 2MorningStar Assisted Living & Memory Care at Jordan Creek floor plan 3MorningStar Assisted Living & Memory Care at Jordan Creek floor plan 4

Reviews

4.7overall · 57 ratings combined

4.7★ on Google (57)

Mon Flan

Jan 2025

via Google ↗

My experience with MorningStar was as a 3rd party caregiver to one of their residents. As such, I was able to experience life inside the facility, accompanying my client to meals, activities, and occasionally having to reach out to the nursing staff to assist. The facility is very nice. The nursing staff left something to be desired. Witnessed lots of gossiping and immaturity amongst the staff. CNA's not responsive when assistance was needed. Watched 2 different residents fall during exercise class on separate occasions, a big concern for me and my client. The staff seems to resent their residents having private caregivers, yet they seem to consistently fall short. My client regularly missed her shower because the CNA's were "too busy", another red flag. The biggest disappointment for my client and other residents that I spoke to, was the kitchen. The menu always looks great, but you rarely ever got what was on it, because they were always running out of everything. For example, you order the chicken salad on a croissant, you get chicken salad or lunch meat on a hot dog bun, because they ran out of croissants and chicken salad after the first 10 people get served. For what they pay, the meals are awful. They need to take some of that profit and hire a kitchen staff that knows how to adequately order and plan menus, and put more money into that part of the budget. It's seriously lacking and a huge disappointment.

jacque schuster

Oct 2024

via Google ↗

I can only share my experience. At first everyone is super friendly and nice. As time goes on, no longer greeted upon arrival, issues with care the buck is just passed. No one seems to take the time to care. From no showers. Non brushing of teeth, just engaging of loved one. Missing items from clothing, personal items, dishes etc. This truly goes from the management down. The only person I truly respect is Eugene the chef. He responded to my requests/ questions and took responsibility for issues:concerns. Staff could truly learn from this man. In the end hospice is what kept morning star staff doing the basic needs my loved ones needed. Be careful of MorningStar in West Des Moines Iowa. Concerned loved one Additionally I have never received the $100 for lost comforter. 2 days after mom passed I was messaged about clearing out her room.

Jill Kulper

Oct 2024

via Google ↗

I knew from the moment I talked to Lindsay this was the right move for my parents. Lindsay is so incredibly kind and her smile will brighten even the darkest days. She went above and beyond to make the move easy for all of us. It literally feels like family when I visit. I am so grateful to Lindsay, Paula, Miles and every single person that has welcomed my parents with love and respect. Finding Morning Star for my parents has been a life saver for me and I’m so very, very thankful.

keli robinson

Oct 2024

via Google ↗

Morningstar is absolutely beautiful, but that is just the start. Lindsey is so great to work with, she goes above and beyond to accommodate the needs of the families I bring to her. Everyone is friendly and welcoming from the front desk to the executive director. The care that I have witnessed is always compassionate and timely.

Kendal Esteves

Oct 2024

via Google ↗

I have toured Morningstar twice now and both times I was thoroughly impressed. Not only is the sales director amazing, kind, and compassionate. But all of the employees that I met were outgoing and shared who they were and what they do on a day-to-day basis to help residents. I am happy to work with this location and bring residents to live there.

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Frequently Asked Questions

How much does MorningStar Assisted Living & Memory Care at Jordan Creek cost?

Published pricing at MorningStar Assisted Living & Memory Care at Jordan Creek starts around $4,540 per month. Final costs depend on care needs and apartment selection — contact the community for a detailed quote.

Where is MorningStar Assisted Living & Memory Care at Jordan Creek located?

MorningStar Assisted Living & Memory Care at Jordan Creek is located at 525 S 60th St in West Des Moines, Iowa.

What do families say about MorningStar Assisted Living & Memory Care at Jordan Creek?

Most families describe MorningStar Jordan Creek as a warm, attentive community with a beautiful building, engaged staff, and strong support during difficult transitions like memory care placement or hospice. A handful of reviewers, however, report serious care lapses—missed showers, hygiene neglect, and inadequate fall monitoring—particularly in the memory care wing, alongside complaints about kitchen understaffing.

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