Jalen Crawford
Apr 2026
Great customer service
1 / 5Quick Facts
- Total units
- 102
- Ownership
- Owner-operated, not run by management company
What Families Think
Ella Springs draws many enthusiastic reviews praising helpful placement staff (Steve, Brenda) and a beloved memory care director (Patrick), with families describing a warm, family-like atmosphere and responsive communication. However, a notable minority of reviewers report serious concerns about understaffing, medication errors, and neglect, particularly in the memory care unit, along with inconsistent food quality and night-shift coverage.
The Good
- Staff frequently praised as caring and responsive
- Memory care director singled out for compassion and dignity
- Engaging activities and events for residents and families
- Owners personally involved rather than a distant management company
- On-site physical therapy available for residents
- Quick, attentive communication with prospective families
The Bad
- Multiple reports of understaffing, especially on nights and weekends
- Serious allegations of neglect and rough handling in memory care
- Reports of medication mismanagement and improper administration
- Several complaints about inconsistent or cold food quality
AI-generated from reviews and community data.
About Ella Springs Senior Living Community
Ella Springs Senior Living Community is a assisted living and memory care community in Houston, Texas. The community is licensed for up to 102 residents.
Families rate Ella Springs Senior Living Community 4.5 out of 5 based on 93 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Assisted LivingMemory Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
4.5overall · 93 ratings combined
4.5★ on Google (93)
Elizabeth Miller
Mar 2026
Steve went above and beyond to help me find informatIon necessary for transitioning to an assisted living facility.
esmeralda sanchez
Mar 2026
Great costomer service
Amelia McDonald
Feb 2026
Thank you Mr. Lopez for going above and beyond in assisting with placement for my grandmother. As this is a challenging time, having someone to extend an hand to help means a lot. Thank you so much.
Marcus wilson
Aug 2025
Steve was very helpful 👏 excellent demeanor!!!!
Frequently Asked Questions
What types of care does Ella Springs Senior Living Community offer?
Ella Springs Senior Living Community offers Assisted Living and Memory Care.
Where is Ella Springs Senior Living Community located?
Ella Springs Senior Living Community is located at 16700 Ella Blvd. in Houston, Texas.
What do families say about Ella Springs Senior Living Community?
Ella Springs draws many enthusiastic reviews praising helpful placement staff (Steve, Brenda) and a beloved memory care director (Patrick), with families describing a warm, family-like atmosphere and responsive communication. However, a notable minority of reviewers report serious concerns about understaffing, medication errors, and neglect, particularly in the memory care unit, along with inconsistent food quality and night-shift coverage.
Work at Ella Springs Senior Living Community? Claim this listing to update photos, pricing, and details — it's free.
Nearby Communities
Other senior living options within 25 miles of Houston.
Brookdale Cypress Station
Houston, Texas1.1 mi
4.5(39)
Assisted LivingMemory Care
Vibrant Assisted Living community
Houston, Texas1.2 mi
4.3(25)
Assisted Living
Proveer at Northgate
Houston, Texas1.5 mi
4(56)
Assisted LivingMemory Care
Northgate Forest Senior Living Llc
Houston, Texas1.7 mi
5(7)
Assisted Living
Brookdale Champions
Houston, Texas6.1 mi
4.1(23)
Assisted LivingMemory Care
The Auberge at Vintage Lake
Houston, Texas6.9 mi
4.6(77)
Assisted LivingMemory Care