Michelle Garcia
Jul 2025
Dear Visiting Angels, I am writing to express my displeasure and concern regarding the service I recently received when contacting your agency. During the call, the person who answered was arrogant and unprofessional. They asked me unnecessary questions, such as whether I was interested in working, even though I had already clearly expressed my interest when I called. Furthermore, they indicated that I could only be asked questions in English, despite my willingness to answer. When I shared my experience, they told me I should call back when I had more experience, showing no interest in learning about my skills or my willingness to learn. I believe this type of treatment is inappropriate and does not reflect the values that a caregiving agency should uphold, especially for those of us seeking an opportunity for professional development. I hope you will take this complaint into account to improve service for future candidates and ensure that all callers receive respectful and considerate treatment.
