Carolyn Netzel
Apr 2026
Incredible team!
1 / 6Quick Facts
- Year opened
- 1985
- Nursing coverage
- Nurse on-call 24 hours a day
- Care oversight concern
- One reviewer reports no dedicated memory care staff
What Families Think
Most reviewers describe Citrus Hills as a warm, well-run assisted living community in Orange with attentive, caring staff and responsive leadership. However, a handful of reviewers report serious lapses in cleanliness, communication, and hands-on care, including allegations of neglect and difficulty reaching staff by phone.
The Good
- Staff repeatedly praised as caring and attentive
- Multiple reviewers highlight responsive, engaged administrators
- Facility often described as clean and well-kept
- Activities director helps residents get to appointments and outings
- 24-hour nurse on-call and on-site medical staff
The Bad
- Several reports of phones going unanswered after hours
- One serious allegation of medical neglect and unsanitary conditions
- One report residents with dementia accepted despite no dedicated memory care staff
- One report of billing/refund dispute over move-out timing
- One long-term resident cites high staff turnover and maintenance lapses
AI-generated from reviews and community data.
About Citrus Hills Assisted Living
Accommodations
Whether you are looking to simplify your life or need a little assistance with day-to-day tasks, Citrus Hills Assisted Living offers you a variety of spacious floor plans, services, and amenities to fit your needs.
Facility Features
Citrus Hills Assisted Living provides so many facility features and services. Learn more about our 5-star dining, our lovely outdoor garden, and our full-service salon services.
Stay Active
There’s never a dull moment around here. Take a look at just a few ideas we offer under Activities and Excursions – and there’s plenty more once you get here!
Facility Features
We encourage you to come take a tour. The building is beautifully furnished and kept in immaculate condition. Citrus Hills Assisted Living provides so many facility features and services at no extra cost. We provide the best value with our apartments, including an abundance of amenities and a large range of customized services.
Comfortable Living Quarters
Enjoy Warmth
Relax by the fire with a friend or a book. Enjoy the serene views of our beautiful location.
Citrus Hills Assisted Living offers the following:
• Luxury transportation services
• Exercise programs
• Library
• Emergency Response System
• Concierge and qualified caregiver help 24-hours a day
• Nurse on-call 24-hours a day
• Housekeeping services
• Social programs, outings, and frequent special events and parties
• Cable TV service for every apartment
• WiFi in the bulding
Types of Care
Assisted LivingHome Health and HospiceIndependent Living
Amenities
Room Amenities
- Private Rooms
- Wi-Fi / High-Speed Internet
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Security
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
4.2overall · 60 ratings combined
4.2★ on Google (60)
Mike Trail
Apr 2026
I have visited Citrus Hills and spent time meeting the Leaders- such a great option for Assisted Living!!
Jas
Apr 2026
Great staff
Katie Velez
Apr 2026
Our family is incredibly grateful for the care my grandfather received here. The staff truly went above and beyond to ensure he was comfortable, safe, and treated with dignity. Moving a loved one into assisted living is never an easy transition, but the team made it seamless and provided us with immense peace of mind. I highly recommend this facility to anyone looking for a compassionate and professional environment for their loved ones!
Denise O'Sullivan
Apr 2026
I haven't been happy with the care my family member receives. The phones are often down too.
Frequently Asked Questions
What types of care does Citrus Hills Assisted Living offer?
Citrus Hills Assisted Living offers Assisted Living and Independent Living.
Where is Citrus Hills Assisted Living located?
Citrus Hills Assisted Living is located at 142 Prospect St in Orange, California.
What do families say about Citrus Hills Assisted Living?
Most reviewers describe Citrus Hills as a warm, well-run assisted living community in Orange with attentive, caring staff and responsive leadership. However, a handful of reviewers report serious lapses in cleanliness, communication, and hands-on care, including allegations of neglect and difficulty reaching staff by phone.
Work at Citrus Hills Assisted Living? Claim this listing to update photos, pricing, and details — it's free.
Nearby Communities
Other senior living options within 25 miles of Orange.
Park Plaza
Orange, California2.1 mi
4.6(51)
Assisted LivingAt-Home CareIndependent Living
Mainplace Senior Living
Orange, California3.1 mi
4.6(34)
Assisted LivingAt-Home CareIndependent Living+1 more
Oakmont of Orange
Orange, California4.2 mi
4.6(40)
Assisted LivingAt-Home CareMemory Care
Senior Assisted Care Homes
Huntington Beach, California10.8 mi
Assisted LivingAt-Home CareMemory Care
Cheerful Heart Homes
Huntington Beach, California11 mi
5(1)
Assisted LivingAt-Home CareIndependent Living
Meadowlark Gardens
Huntington Beach, California11.5 mi
Assisted LivingAt-Home CareMemory Care+1 more