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Carlton Senior Living Orangevale

8773 Oak Ave

4.3(34 ratings)

Carlton Senior Living Orangevale — photo 11 / 6

Quick Facts

Year opened
1985
Nursing coverage
LVN nurses on-site about 8 hours daily, per one review
Campus size
Single-story 7-acre campus with seven courtyards
Ownership history
Recently converted from Eskaton to Carlton ownership

What Families Think

Families describe warm, personal care especially in memory care, with many praising staff like Trudy and the overall sense of community and beautiful grounds. However, several reviewers report costly billing surprises, slow response to call-light or phone requests, and inconsistent communication, especially during the transition from the former Eskaton ownership to Carlton.

The Good

  • Deeply personal, compassionate memory care staff
  • Beautiful 7-acre grounds with courtyards and oak trees
  • Residents feel genuinely cared for and at home
  • Staff praised for going above and beyond for families
  • Noticeable improvement since Carlton took over management

The Bad

  • Multiple reports of extra hidden charges beyond quoted price
  • One report of a $10,000 billing error after move-out
  • Several reviewers cite slow staff response to calls or requests
  • One report of licensed nurses on-site only 8 hours, not 24
  • One report of insufficient staff training for resident aggression

AI-generated from reviews and community data.

About Carlton Senior Living Orangevale

Orangevale Independent Living, Assisted Living & Memory Care

Explore our Orangevale Community

Carlton Senior Living is happy to be joining your neighborhood! Although we are new to Orangevale, we are not new to serving seniors. Since 1985 Carlton has been owner and operator of communities all located in Northern California. We are excited to expand to this beautiful area of Orangevale. Carlton Senior Living Orangevale’s Executive Director, Lisa Schumann, with 24 years of senior living experience and 16 years of Carlton experience, is leading a team that is committed to Love, Honor, and Provide for our residents. Among many other accomplishments, Lisa has also been the recipient of Carlton’s prestigious Best of the Best Executive Director Award multiple times, as well as the annual award.

Carlton Senior Living Communities strive to create an atmosphere that supports and enhances our residents’ individual lifestyles. We offer a wide range of services for seniors, including Independent Living, Assisted Living, Memory Care, On-Site Nursing, Medication, and Diabetic Management. Residents can enjoy participating in various enriching tailored activities. Our Communities are designed to provide a rich environment where being valued, respected, and loved is a natural daily occurrence.

You choose the Location, Lifestyle and Services

Carlton Senior Living offers a variety of housing and care options that let you choose the service level, location and lifestyle to suit your individual needs – from senior apartments designed for independent living to assisted living programs offering a wide array of support services.

Our comfortable, well-designed communities allow you to live your life in an attractive, secure and well-planned environment, assisted by caring staff and surrounded by outstanding amenities and community areas, including libraries, game rooms and outdoor courtyards and patio areas.

Assisted Living
Independent Living
Memory Care
Respite Care
Nursing Home Alternatives

Independent Living

Senior Living has never felt so good.

Independent Living gives our residents the opportunity to socialize regularly, enjoy freshly prepared meals, go on fun outings and not have to worry about the safety concerns or hassle of housekeeping, laundry, cooking, and driving. That is exactly what Independent Living is for. Independent Living provides a care-free atmosphere where seniors can enjoy this well deserved time of quality living.

Carlton Senior Living’s Independent Living offers:

•    Freshly prepared meals
•    Housekeeping
•    Transportation
•    Activities, outings and events

Assisted Living

It’s not what we do, it’s how we do it.

Carlton Senior Living takes a person-centered care approach with our residents. This approach allows us to look at each residents needs and work closely with them, their family members, and doctors to provide tailored care services for the best possible wellness outcome. Our extensively trained care-givers provide care with empathy, creating an optimal experience for our residents while still meeting their needs.

Carlton is always looking for the best and most innovative ways to serve our residents and allows us to accept residents that other communities do not. We feel that Carlton Senior Living provides the best experience for you and your family and we invite you to have the opportunity to make Carlton home.

Memory Care

Carlton Senior Living, with a focus on person-centered care, has purposefully built our Memory Care Communities to do just that, care for the individual person. Our Memory Care program is founded on these four pillars: Dignity, Imagination, Sensory, and Choice. These pillars promote autonomy and respect for all of our residents, their families and our staff. We encourage you to come feel how our dedicated approach makes a difference in living with Dementia.

We are proud of the programs we have implemented to assist our residents in having the optimal experience.

Carlton Senior Living Services

At Carlton Senior Living our residents are our passion, our love, and our purpose. We are guests in their homes and are there to serve them. Carlton has a carefully developed delivery-of-care system that honors and respects our residents with around the clock, exceptionally trained, caregivers. This allows us to say “Yes” to our residents when others cannot. Seniors deserve the excellent experience that Carlton can provide, which is why we serve residents with a broad range of needs. We believe in a person-centered care approach that is committed to maintaining a superior quality of life and give residents the opportunity to age in place.

Our Communities provide an environment that welcomes those looking for Independent Living, Assisted Living and Memory Care.
 

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory Care

Amenities

Room Amenities

  • Multiple Floor Plans

Meals & Dining

  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.3overall · 34 ratings combined

4.3★ on Google (34)

Hannah B

Jul 2026

via Google

This place is very expensive. They do not tell you when you are interested in moving in.<br>For escort to activities/dining room=extra charge<br>My mom needing them to give her, her med equals extra charge<br>medications over 11 ea equals extra charge<br>nursing service equals extra charge not including if they are only going in there 1x,2x,3x a day or a week is all different charges.<br>to do my moms shower for 2 or 3 times a week equals added charge<br>to change my moms diaper equals extra charge<br>to do laundry 1x or 2x a week equals extra charge more freq cost more<br>to throw out trash 1 times/week extra charge if you want trash thrown out 2x a week its an added charge.<br>every year they raise their prices<br>there are LVNs there only for 8hrs a day not 12-16 hours a day like it says on the website (this is false advertisement)<br><br>There are nicer and cheaper places than this. Im considering moving my mom out she does love the staff and she is happy but this place is too expensive<br><br>I gave it 5 stars so my review will show first but I would give it a 3/5 stars because...<br><br>-EXPENSIVE WITH HIDDEN COSTS<br>-FALSE ADVERTISEMENT<br>-LOW STAFFING I see some office people helping on the floor but not the managers of the care partners.<br>-THE FOOD IS COLD regardless if my mom eats in the dining room or in her room

Wazma Rashedy

Jun 2026

via Google

staff have experienced aggressive behavior from residents and feel that more support, training, and safety measures are needed. I hope management takes employee concerns seriously and works to ensure a safe environment for both residents and staff

Keymani Walker

Jun 2026

via Google

After searching for a good, trustworthy place for my grandparents. I came across Carlton. Been an easy and welcoming experience. Id highly recommend. Helpful staff, clean facilities, with plenty of options for seniors.

Juanita Schultz

Sep 2024

via Google

My father lived at home for 94 years, but after a brief illness, he was hospitalized. When the hospital planned to discharge him, we realized he wasn't ready to go home alone and would need support to regain his strength. We toured Carlton Senior Living and were impressed with the facility. However, after less than three weeks, we discovered it wasn’t suitable for him and moved him out. While the staff were friendly, the place was clean, the food was good, and the grounds were pleasant, it was not a fit for someone like my father that needed more assistance. Knowing what I do now, the place is ideal for those who want to avoid housework, engage in activities, and not cook. Unfortunately, it wasn’t the right fit for someone needing assistance with basic tasks like using the bathroom or showering. My dad required more help, which led to significant additional costs—almost doubling the original quote. The staff didn’t respond quickly enough when he needed assistance. On one occasion, he needed assistance and couldn't wait any longer for help. He tried to get up by himself and fell, hitting his head and requiring paramedics. I also requested multiple times that his night lamp be connected to the Alexa outlet for voice control, but that never happened. He was frustrated with the lack of assistance, in a timely manner, so we looked for alternatives. After moving him out, I was shocked to receive a bill for over $10,000 more than expected. This added to the emotional stress I was already experiencing. After pointing the error out, the bill was corrected but I should not have had to do their accountants job. We eventually moved my father to a board-and-care residential facility, which is providing the care he truly needs, and I wish we had made that choice from the beginning.

miked765

Sep 2024

via Google

My mom moved into the Oak Ave. Carlton Memory Care wing in Aug 2022 and she passed away one year ago today peacefully in her sleep, surrounded by the campus's majestic oak trees and under the compassionate care of the entire Carlton organization. Special props to MC Unit chief Trudy and her kind, friendly & very professional associates like Brinda, Rebecca and many others who helped make Cathy's last year a happy enjoyable one.

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Frequently Asked Questions

What types of care does Carlton Senior Living Orangevale offer?

Carlton Senior Living Orangevale offers Assisted Living, At-Home Care, Independent Living and Memory Care.

Is Carlton Senior Living Orangevale pet friendly?

Yes — Carlton Senior Living Orangevale lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Carlton Senior Living Orangevale located?

Carlton Senior Living Orangevale is located at 8773 Oak Ave in Orangevale, California.

What do families say about Carlton Senior Living Orangevale?

Families describe warm, personal care especially in memory care, with many praising staff like Trudy and the overall sense of community and beautiful grounds. However, several reviewers report costly billing surprises, slow response to call-light or phone requests, and inconsistent communication, especially during the transition from the former Eskaton ownership to Carlton.

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