Franklin Plaza

Welcome to Franklin Plaza

Located in bustling Ohio City, Franklin Plaza just a half of a mile from Lutheran Hospital. Franklin Plaza offers a skilled rehabilitation unit with private suites, a welcoming resident activity center with a library and computers, and a secured dementia unit. Many of our staff members have been with us for over ten years, and they take great pride in the care we provide. Our services include short-term rehabilitation, long-term care, skilled nursing, hospice care, and respite care.

To learn about our facility's response to COVID-19, please click HERE.  To access our COVID-19 FAQs, please click HERE.

Amenities and Highlights

•    Short term rehabilitation unit with private suites
•    Physical, occupational and speech therapies
•    Secured dementia unit
•    Resident activity center
•    Full-time nurse practitioners
•    Certified wound care nurse
•    Resident smoking area

Visitation at Franklin Plaza

We are very excited that the State of Ohio is allowing visitation for nursing home residents starting July 20, 2020.  Our visitation procedures will be different than they were before the pandemic, but our goal throughout this process will be to keep our residents, families and staff as safe as possible.

The state has mandated that facilities restart visitation only after completing COVID-19 testing of all staff members. We have not yet completed our testing but are hoping to hear from the state to schedule that very soon.  At the beginning of July, only around 43% of the state's nursing facilities had completed this testing, so there are many facilities in Ohio waiting for testing dates.  We are still sharing our plan for visitation protocols so you can familiarize yourself with the requirements.  As soon as we complete our staff testing and have determined a visitation start date, we will let you know.

Per the state's rule, visits must be outdoors and follow specific protocols.  We have developed the protocols below to comply with the state's rule and provide safe, meaningful visitation for as many residents as possible.  Exceptions for residents who are at end of life or have other extenuating circumstances will be reviewed on a case by case basis.

Scheduling: To schedule a visit, please call or email Domonique Boone  at domonique.boone@lhshealth.com or 216-651-1600 ext 139.  The hours for visitation will be: Monday-Friday 2-4pm and Saturday-Sunday 10am to 12pm

Until we determine how many families will be visiting, we are asking that these visits be kept to 20 minutes and no more than once per day/ once per week for now.  We may expand these hours and availability in the future as we see what the demand is.

Visitation Requirements & Limitations:  To comply with the state's social distancing requirement, we are requesting that no more than 2 people visit during one appointment. Since masks and social distancing are required during the entire visit, we are requesting that visitation be limited to adults over the age of 18.]  For the protection of our residents, families and staff, residents who are being quarantined because of a recent hospital stay, outside appointment, or the development of signs/symptoms of COVID-19 will not be permitted to receive visitors.

Environment & Accommodations: Our outdoor visits will be held in the back patio that is covered by an awning which is accessible from the parking lot.  This area has appropriate cover to protect our residents and visitors from inclement weather and sun.  This area will be disinfected between appointments.  Visitors are asked to arrive promptly and remain in their cars if they are early. At the appointed visitation time, please check in with the receptionist via the phone located in the breezeway.  Residents and visitors should remain in the visitation area for the duration of their visit and maintain 6 feet of social distancing at all times. There will be markers on the ground to help everyone stay at safe intervals.  We understand the importance of physical contact like hugs, but not maintaining social distancing during these visits puts all of our residents at risk.  If social distancing cannot be maintained throughout the visit, it may be necessary for our staff to end the visit early.  In addition, if social distancing is not maintained, the resident will be quarantined for 14 days, during which time visits will not be permitted for that resident.

Screening: All visitors will be screened and temperatures taken upon arrival. If a visitor has symptoms or has tested positive for COVID-19, the visit will be rescheduled. We will have hand sanitizer for our residents and visitors and kindly request that everyone use it at the beginning and the end of each visit.  The screening tool that will be completed prior to your visit is enclosed.  If you have any of these symptoms, for the safety of your loved one, please reschedule your visit.

Face coverings: Both residents and visitors will wear surgical masks or cloth masks for the duration of the visit. All visitors should provide their own face masks, either medical or cloth style.  If there is a medical reason that a visitor cannot wear a mask during the visit, please notify us at the time of scheduling so we can discuss alternate safety options.

Gifts/items: No food/beverage/tobacco will be permitted during visitation. All items brought from home for a resident must follow our regular policy for allowable items.  If you need information on that policy, please reach out or visit our emergency preparedness website,

Ohio Public Health Advisory System: Governor DeWine has urged nursing facilities consider the prevalence and spread of local cases, hospital capacity and PPE supply when scheduling visitation.  An Ohio Public Health Advisory System has been created and will be update weekly for each county in the state.  There will be a level and color assigned to each county based on the severity and prevalence of the virus in that county.  For counties that are level 2/orange and above, the state recommends limiting or avoiding unnecessary visitation to hospitals, nursing homes and assisted living facilities.  This means that our ability to welcome visitors at our facility may change if the pandemic surges in our area.  For more information on the Ohio Public Health Advisory System, please visit www.coronavirus.ohio.gov.

Prior to your visit, please review the enclosed educational materials so you are familiar with how to protect you and your loved one from COVID-19.  As the number of COVID-19 cases in our area and around the country continue to fluctuate, we ask that anyone who plans on visiting be very diligent about infection control prevention in their daily lives.  We are so glad that we are able to offer these visits to our residents.  Our residents and staff are very excited to see you and your families again.  Thank you in advance for your understanding and adherence to these guidelines.  Together, we can ensure that these visits are safe for everyone involved.

Memory Care

Memory care refers to care for residents who have been assessed as having problems with at least two activities of daily living (ADLs) caused by memory loss. Memory care allows a person experiencing memory loss to maintain a level of independence while relying on the safety and security of being in a structured facility with professional staff.

Just visiting

All caregivers need to recharge at some point. Let us care for your loved one while you're away or just taking time for yourself. Length of stay can be as long as you need, from a few days to a week or more.

All of our facilities welcome short-term residents, who can stay safe and comfortable with care from licensed nurses and other certified caregivers. In addition to helping with bathing, dressing, toileting and other activities of daily living, our staff provides the care necessary to ensure that you have peace of mind while you are away.

Quality Care

•    Skilled nursing care
•    Specialized medical care, as needed
•    Three nutritious, appetizing meals each day, planned by our registered dietitians
•    Housekeeping, personal laundry and linen services
•    Recreational activities, including outings, social gatherings, games and educational programs
•    Pet, art and music therapies
•    Faith-based activities

Quality living, worry-free

Make yourself at home by the fireplace, sip a cappuccino in the Internet cafe or join in a variety of fun activities. Assisted living offers you or your loved one independence and the pleasures of home but with a little extra care and attention.

Licensed nurses and certified caregivers are available 24 hours a day to help with bathing, dressing, eating, mobility, bathroom use and medications.

Two styles of assisted living

Choose from our two styles of assisted living communities:

•    Traditional. Residents live in studio or one-bedroom suites, including private bathrooms and kitchenettes. Traditional assisted living is available at Pleasantview Care Center.
•    Medical model. For residents who need extra medical attention, the medical model is a comfortable mix of independence and hands-on care. Residents live in spacious single-room suites with private bathrooms. Medical model assisted living is available at Parkside Villa and Pleasant Lake Villa.

Amenities to enjoy

Along with added safety and security, residents in our assisted living communities enjoy:

•    Recreational activities, including outings, social gatherings, games and educational programs
•    Beautiful courtyards for fresh air and outdoor activities
•    Internet cafe
•    Pet, art and music therapies
•    Faith-based activities
•    Housekeeping, personal laundry and linen services
•    On-site beauty salon and barber shop

Therapists and physicians including dentists, optometrists and podiatrists visit regularly and provide on-site care. Registered dietitians plan three nutritious, appetizing meals every day, with menu options available for individual dietary needs.

Care that you need, as long as you need it

If you or someone you love is recovering from an illness, injury or surgery or dealing with a long-term medical condition our skilled nursing experts can provide extra care and attention.

Residents at our skilled nursing facilities receive regular assessments, therapy and ongoing treatment customized for them. Licensed nurses and caregivers are available 24/7 and are always just a few steps away.

No matter your or your loved one's length of stay, our skilled nursing professionals will build a caring relationship with your family. They will be your go-to support team, whether you are receiving short-term therapy and rehabilitation or respite care. For patients who cannot return home, skilled nursing can be maintained in long-term care.

For even the most complex medical conditions

Our highly qualified staff is available for:

•    Enterostomal treatment
•    Enteral or parenteral feeding
•    Tracheostomy care
•    Intravenous (IV) therapy
•    Complex wound care

Comforts of home

Patients are served three nutritious, appetizing meals each day, planned by our registered dietitians. They also can enjoy an array of activities and amenities designed to help them feel comfortable while away from home.

You're in good hands

Our long-term and extended care services are designed for older adults needing a safe residence with 24-hour skilled nursing care. You or your loved one can live comfortably with support from our licensed nurses and certified caregivers.

Working with you and your family, our professionals can tailor a plan of care. In addition to helping with bathing, dressing, toileting and other activities of daily living, we can provide:

•    Three nutritious, appetizing meals each day, planned by our registered dietitians
•    Physical, speech and occupational therapy and restorative therapy to maintain progress
•    On-site optometry, audiology, dental and podiatry care
•    On-site psychological and psychiatric services
•    Laboratory, X-ray and pharmacy services
•    Social services
•    Assistance with Medicaid applications
•    Beauty and barber services
•    Housekeeping and complimentary laundry services

Feel at home with us

While caring for residents, we also work hard to make them feel at home. You and your family are encouraged to continue favorite pastimes and traditions as much as possible. That's why we:

•    Host recreational activities that residents enjoy, such as crafts and pet visits
•    Offer various religious services, to meet various preferences
•    Create food committees, where you can share family recipes with our culinary staff
•    Plan outings to restaurants, stores and local attractions

About Legacy Health Services

Legacy Health Services rich history began over fifty years ago. Alex and Esther Daskal, concentration camp survivors, immigrated to the United States after World War II. Mr. Daskal wanted to start his own business, so he saved his money and purchased a small long-term care facility on Chester Avenue in Cleveland. Mr. & Mrs. Daskal worked
tirelessly to make the facility successful, including regularly working in dietary, laundry and housekeeping. In the 1960s, Mr. Daskal partnered with several family members to purchase what is today known as Broadview Multi-Care Center. Over the next decade, the small company began to expand by adding two more facilities, one of which is now Pleasantview Care Center.

Bruce Daskal, Mr. And Mrs. Daskal's son, joined the family business after earning his master's degree in 1974. His vision was to grow the company beyond the Parma area, so Franklin Plaza was acquired in the 1970s. In the 1980s, Pleasant Lake Villa was the first facility built by Legacy Health Services from the ground up. The expansion continued over the next couple decades with the addition of Cedarwood Plaza and Hillside Plaza in 1995. Legacy went on to build and open Orchard Villa in 1996, and Parkside Villa in 2001 as well as expand and renovate several facilities within the company. Wickliffe Country Place was added to the company in 2007. In an effort to continue to meet the growing needs of the community, affiliate companies providing hospice and nurse practitioner services were also created. Most recently, Mapleview Country Villa was built in Chardon, Ohio and opened in 2015.

Legacy Health Services is still owned and operated by the same founding family, with the third generation now involved in the management team. We have grown to employ over 2,500 individuals, manage over 1700 nursing home beds and 150 assisted living beds. Our Family Caring for Yours is as true today as it was when Mr. Daskal started his first facility over fifty years ago. The number of lives touched by Legacy Health Services continues to grow exponentially as we continue to provide the highest quality of life to those entrusted to our care.