Welcome to Comfort Keepers of Chicago, Illinois, where warm hearts and helping hands are there for you and your family! We are proud to offer industry leading in-home care services and around-the-clock care to seniors and older adults. Our services include companion care, home making services, 24 hour care, respite care, and private duty nursing. Home care in Chicago, Illinois from Comfort Keepers provides quality, professional, and compassionate care that aims to preserve independence and contribute to a better life.
Each individual we lend a helping hand to has a unique set of needs, and we pride ourselves on making sure they receive the best care possible. We create a custom care plan that accounts for all situations, concerns, and requirements. Our care plans include a variety of services and can be arranged for short-term or long-term care. We can work with your family and insurance provider to get you on the track to provide high quality support in your own home.
Provider of Choice
Comfort Keepers Chicago was named as the Provider of Choice by Home Care Pulse, the leading quality assurance firm for in-home senior care.
Comfort Keepers Mission
Our mission is to provide our clients with the highest quality of life achievable. We treat each of our clients with the respect they deserve, as though we are caring for a member of our own family.
Our Comfort Keepers, the special people who deliver our unique brand of in-home senior care, are carefully selected, screened, and trained to provide professional, compassionate care.
Interactive Caregiving is based on four primary pillars, which Comfort Keepers leverage to care for, engage, and interact with our clients:
• An active senior mind promotes independence, better mental and physical health, happiness, and a longer life.
• A physically active senior maintains strength and independence, lessening or delaying the effects of aging.
• A well-nourished senior is more energetic, both physically and mentally.
• A safe senior lives in an environment that reduces the likelihood of accidents and promotes timely response when illness or accidents occur.
With our Interactive Caregiving approach, we are able to raise seniors quality of life to a much higher level than typical in-home care providers.
In 1998, Comfort Keepers was established in by Kris Butler, a registered home nurse. Kris regularly tended to patients who required more than medical attention. She noted that her clients often valued companionship above all else and requested small favors to improve their quality of life. Because of Kris’s role, she could not satisfy their simple asks whether it was to do laundry, help with transportation, or just spend time over a puzzle.
Kris recognized the emotional struggles of senior patients and saw an opportunity to help. She wanted to provide a solution, but the first step was to pick a name. She brainstormed with her husband, Jerry, and their young children to find a phrase that captured the emotion and sentiment of their future business. Ultimately, their daughter suggested Comfort Keepers based on the company’s goal: to keep clients comfortably within their own homes as an alternative to expensive nursing facilities. And Comfort Keepers was born!
Kris’s expertise and passion have allowed the company to flourish from an American dream to 700+ locations worldwide. In 2009, the brand was strengthened by the purchase of the franchisor, CK Franchising, Inc., by Sodexo, one of the world's leading food and facilities management services companies and the global leader in the health care and seniors markets.
Today, Comfort Keepers is available in 12 countries through independently owned and operated locations that make a difference in the lives of seniors and adults with disabilities in their community.
Despite Comfort Keepers size, we are as committed to quality as when Kris started the organization over twenty years ago. We achieve our high standards by recruiting the best talent, cultivating a compassionate culture, and identifying ways to leverage new technology that improves our clients lives.
Our quality and dedication to our mission are honored by industry leaders. We are consistently recognized as a leader in senior home care.
• Extraordinary Achievement, Franchise Satisfaction (Franchise Research Institute): 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
• Top 500 Franchises (Entrepreneur): 2015
• Circle of Excellence, National Business Research Institute (NBRI), 2018
• Endorsed National Provider by Home Care Pulse, 2016
Mission & Philosophy
Our mission is to provide high-quality in-home care services that keep our loved one's safe in the comfort of their own home.
Kris Butler founded Comfort Keepers in 1998 to fill a need in her community. Our at-home caregivers, or our Comfort Keepers, provide compassionate, non-medical services to seniors and individuals with disabilities. Since our inception in 1998, our driving purpose continues to be to provide practical assistance with the heart.
This philosophy guides our team members, from our franchise owners to our caregivers. Many were attracted to Comfort Keepers by our reputation for excellence or through personal experience arranging services for aging loved ones. Every decision our team makes reflects our top priority, which is to improve the lives of both clients and their families.
When seniors find their mobility faltering or difficulty in completing daily tasks, it can be troubling for the individual as well as family members. Both seniors and their loved ones are confronted with important, stressful decisions that will shape their lives for years to come. There is a natural instinct to maintain our independence, and there is guilt associated with moving loved ones out of their own home.
Comfort Keepers aims to provide the ideal solution with an informed process.
• We equip clients and their support systems with information and answers.
• We assess each situation to provide personal recommendations. We consider the recipients unique needs and how to achieve happiness.
• We present our clients with options to choose the perfect package. The frequency of visits can vary between a few hours a week to regular overnight stays.
Our experienced caregivers will help with daily tasks, including:
• Meal preparation
• Routine errands
• Light housekeeping
• Basic hygiene
Additionally, our caregivers build friendships and provide emotional support. To keep our loved one's company, our caregivers:
• Engage in conversation during mealtime
• Participate in their favorite activities
• Strive to create lasting bonds built on respect and kindness
Above all else, Comfort Keepers strives to be compassionate and respectful in all aspects of our business. It is this dedication to the welfare of our clients that enables our award-winning organization to be an industry leader and attract the talented team members that shape Comfort Keepers.
Our team is uniquely qualified and ready to help
Nestled in the heart of the Gold Coast, our office takes pride in the extensive recruitment and retention program we offer. Before joining the Chicago team, our senior care providers must pass three interviews, two background checks, and complete all coursework with a grade of 80% or higher. Team members are also given continuing education in topics such as CPR, Alzheimer's disease, physical fitness for senior citizens, and much more.
Our support staff is available 24/7 to handle urgent needs. We strive for 100% client satisfaction by conducting in-person supervisory visits, check in calls to clients, caregivers, and family members, and by monitoring client satisfaction via Home Care Pulse, an unbiased, quality assurance organization. All Comfort Keepers caregivers are bonded, insured and covered by workers' compensation insurance to protect our clients and their families.
Comfort Keepers Chicago was named as the Provider of Choice by Home Care Pulse, the leading quality assurance firm for in-home senior care. Take a look below to learn about the unique qualifications of our in home care providers (our team is always growing so not every in home senior care provider is listed).